General News
8 June, 2024
‘Complex fault’ plays havoc with fixed phone lines
POOR landline connections in northern Loddon districts last week have been put down to a “complex fault” in Bendigo. Residents from Boort to Pyramid Hill and Serpentine struggled for connection for up to three days. A Telstra spokesperson said...
POOR landline connections in northern Loddon districts last week have been put down to a “complex fault” in Bendigo.
Residents from Boort to Pyramid Hill and Serpentine struggled for connection for up to three days.
A Telstra spokesperson said: “Fixed line services connected to the Bendigo exchange experienced a complex fault last week which was resolved on Thursday night.
“A separate power issue that affected some mobile, nbn and landline phone services in the Loddon region on Friday night has also been fixed, with all services progressively restored by early Saturday morning,” the spokesperson said.
“We are continuing to monitor and if any customers are still experiencing issues please contact us.”
The latest issues with connectivity in the Loddon Shire come as the triennial regional telecommunications review starts,
Federal Parliament’s review committee chair Alannah MacTiernan said: “Access to reliable telecommunication is increasingly important for regional Australians – it is essential for keeping connected with family and friends as well as for business and access to health and education services.
“We need to hear your stories about what is working and what is not. While we will be travelling to dozens of sample communities across the country, we want to provide an opportunity for every regional Australian to have their say. The online survey is an easy way you can participate.”
Previous review’s have seen a number of major initiatives announced including the mobile black spot program and the national audit of mobile coverage.
The survey at www.infrastructure.gov.au runs until July 31.