• Loddon Herald

Lifeline's new base

Lifeline Central Victoria and Mallee has a new training centre

A Federal Government $10,000 Stronger Communities Grant has seen the Bendigo base for the regional assistance line have new offices painted and fitted out. Additionally, carpet and

office furniture were kindly donated by the Bendigo Bank. The centre was officially opened today.

This new training centre will enable Lifeline Central Victoria and Mallee to recruit and train a

further 30 volunteers each year for the 13 11 14 hotline call centre and deliver an additional 10

community-focused, mental health and suicide prevention workshops.

Lifeline Central Victoria & Mallee has a team of accredited trainers who deliver domestic

violence awareness, suicide intervention adn metal health first aid training throughout the

region. The programs are often fully funded by partners and organisations who align with

Lifeline’s purpose, however they also provide workplace and corporate training too.

Last year 64 dedicated volunteer crisis supporters, generously gave over 4,500 hours and

answered 11,229 calls, for Central Victoria and Mallee residents.

Call volumes have increased significantly in the past year, Lifeline nationally has seen a 35%

increase in calls being received compared to pre-pandemic times.

Calls from Victorians increased 52% in the past 12 months, well above the State’s population

growth. Lifeline’s 13 11 14 hotline is a key part of the mental health system in Victoria.

Executive officer, with Lifeline Central Victoria & Mallee, Lisa Renato commented that “We can

now train more volunteers each year and for every volunteer who trains with us, we can

provide crisis support to an additional 312 help seekers”.




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